About Us
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About Us

The Complete Service

Complete Business Solutions began as a bookstore in 1890, and from our humble beginnings, we have grown to become one of the UK’s leading providers of business supplies and services.

Over the last two decades, our unrivalled portfolio of products and services has been developed around client needs. 

After many years of growth and diversification, we now operate 16 in house specialist divisions that cover almost every product and service that any company, in any sector, needs to operate effectively, all from one single supplier.

We firmly believe in insourcing our services, in end to end control, therefore we even manufacture printed products in our own production facility, we embroider garments in our own workwear production facility and we employ our own IT experts and engineers, MPS experts and engineers and our own delivery and installation teams.

Each division has its own dedicated specialist team which ensures we always deliver expert advice, quality, consistency, and end to end control, supported by our one supplier, one account manager, one invoice philosophy, a way of working that our clients really value.

Furthermore, we now operate from 20 strategically placed regional locations throughout the UK which enables us to control the quality of our deliveries, technical engineers and installation teams to ensure we deliver thousands of orders every business day nationally without fail, and over 90 percent of our deliveries are made on our fleet of commercial vehicles, by our own uniformed drivers.

We deploy our vast capabilities into helping our clients reduce the number of suppliers they have to deal with which simplifies the purchasing process, increases business efficiency and, at the same, time reduces the overall cost of procurement and carbon footprint impacts.

We pride ourselves on delivering an unrivalled experience and portfolio of services to our UK wide client base and all of our products and services are available throughout the UK to our customers who range from small, local businesses to large, multi-national blue chip companies.

 

We are particularly proud of our teams and our expertise which include:

  • General Stationery and Office Supplies experts
  • IT/Tech support experts, solutions specialists and engineers
  • Audio visual experts, solutions specialists, engineers and installers
  • Photocopier/ MPS experts, solutions specialists, engineers and installers
  • Workspace/Interior consultants and installations teams
  • PPE specialists
  • Workwear specialists
  • Hygiene specialists
  • Print and Marketing experts

Our success can be attributed to three key areas:

  • Our range: Our comprehensive range of ‘customer-centric’ business services have been designed around client needs. Our services enable customers to reduce the number of suppliers they deal with, simplifying and streamlining the purchasing process and saving time and money.
  • Our values: Customer satisfaction is our number one priority. To achieve this we provide a range of products and services that are relevant, reliable and competitive, underpinned by excellent customer service. We work hard to earn and retain our customers’ trust, respect and advocacy.
  • Our mission: - is to become the “go to” company within the business services sector, and grow and prosper by delivering an unrivaled portfolio of products and services and a customer experience beyond comparison.

If you’re keen to learn more, we’d love to have a conversation with you so please contact us to see how we can help you achieve greater efficiency within your organisation

Consolidate your supply chain View Our Supplier Reduction Solution